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For more information about SMA, please contact

Kevin Saunders
Client Engagement Manager
703.887.3511
email

SMA's 10th Anniversary

SMA10 anniversary rays large

Dear Clients, Partners, and Friends:

Ten years ago this month, I launched Strategy Meets Action with not much more than a vision of the untapped possibilities for insurance enabled by innovation and transformation. The possibilities, I always knew, were infinite. But there was a gap that needed to be filled – by a firm that could strategically guide insurers to rethink the traditional business of insurance and then take the actions required to innovate and transform, enabled by the power of technology and data. Our mission would be to assist insurers to bridge from today’s business to the insurance business of the future.

Ten years later, I sit here amazed at how much has changed in and around insurance and how much more expansive the possibilities have become due to the incredible advances in technology. The last decade has seen some of the most dramatic shifts in customer behavior and expectations in modern history. If anything is different, the bridging and enablement of innovation and emerging technologies to transform business strategies and operations has made our world even more complex. And the gap has actually widened.

Strategy Meets Action has been fortunate to be part of this transformative decade. Our clients are those who are responding to change and embracing our unique trusted advisor model. With our strong strategic vision, foundational research, and various customer engagement models, we have prepared and positioned hundreds of insurers and solution providers for the unprecedented changes in our industry. And we have helped them to bridge the gap. We thank all of our clients for their business and for taking Strategy Meets Action along on their amazing journeys.

comp dl 100From my first vision to create a company to becoming a respected advisor and industry influencer bridging today’s business to the future business of insurance, I have been humbled by the incredible SMA team that has joined me on this mission. I will be forever grateful for their dedication and commitment, not only to Strategy Meets Action, but to the advancement and transformation of the business of insurance across the industry.

The next decade promises to be even more transformational for insurance as the pace of change continues to accelerate. I speak for the whole SMA team when I say that we are overflowing with gratitude for our clients, partners, and friends that support and participate in the insurance innovation journey together.

We look forward to the future, and the possibilities that continue to be infinite.

With warmest regards, 

 

Deb

 


Research

20170713 InnovationBestPractices

The Top 10 Best Practices in Insurance Innovation

The Top 10 Best Practices in Insurance Innovation defines three stages of innovation, best practices for each stage, and an SMA Call to Action with recommendations for insurers.

 

20170803 InsuranceTransformation10Years

Insurance Transformation: Looking 10 Years Back, Looking 10 Years Forward

In celebration of Strategy Meets Action’s 10th anniversary in 2017, we are publishing this e-book which includes a series of top 10 lists that describe SMA’s observations and insights on how insurance and technology have changed since 2007, along with our predictions regarding the changes we are likely to experience by 2027.

 

 


 

Blogs

anniversary ebook

SMA Top 10 Lists: Looking Back, Looking Forward

As part of our celebration for 10 years of Strategy Meets Action (SMA), we are thrilled to have released our latest e-book, available for download: Insurance Transformation: Looking 10 Years Back, Looking 10 Years Forward. The book is based on SMA research, observations, and experience; provides an interesting view of transformation; and presents a set of recommendations for insurers on navigating for success over the next decade.

20170714 InnovationTop10

Top 10 Lessons Learned: Past Insurance Innovation Pivots

Some of the best innovation success stories are built out of the lessons learned from watching the attempts of others as they either falter or flourish. SMA regularly works with insurers and studies their innovation approaches, behaviors, and initiatives across insurance and many other industries.

SMA10 anniversary rays small

SMA at 10: Looking Back, Looking Forward

comp dl 100Ten years ago this month, I launched Strategy Meets Action with not much more than a vision of the untapped possibilities for insurance enabled by innovation and transformation. The possibilities, I always knew, were infinite. But there was a gap that needed to be filled – by a firm that could strategically guide insurers to rethink the traditional business of insurance and then take the actions required to innovate and transform, enabled by the power of technology and data. Our mission would be to assist insurers to bridge from today’s business to the insurance business of the future.